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Grand Canyon Railway and Hotel Employer Overview

This entry is part 17 of 17 in the series Employers

Whether you are looking for a seasonal or year-round job, you might find the perfect job at Grand Canyon Railway & Hotel! There are a wealth of opportunities at the hotel and train since there are so many aspects to this unique hospitality business.

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The Grand Canyon Railway & Hotel

Located in Williams, Grand Canyon Railway & Hotel is a part of Xanterra Parks and Resorts. Xanterra employs around 8,200 people and operates 33 hotels and lodges across the United States. The GCR was created in 1901 and only continues to entertain guests. The 298-room hotel, located near downtown Williams, offers packages to guests so they can enjoy a unique trip to the Grand Canyon.

Jobs at GCR

Here are some of the positions at Grand Canyon Railway and the qualifications needed to be hired for them.


Inspects, repairs, and services the Grand Canyon Railway passenger cars. To be a carman, you must have good mechanical skills, have an Arizona driver’s license, and be able to operate sky track within sixty days of being hired. Experience in mechanical or construction trades is preferred.


Plays a certain character to create magical memories for the guests. Characters include Elf, Ms. Claus, and the Hobo. Characters must be able to communicate with children in large quantities, be professional, and ensure the safety of guests. Shifts are typically six hours a day. Qualifications differ from character to character. For example, if you’d like to play Ms. Claus, you must have a year experience of playing her. However, if you’d like to play an Elf or the Hobo, a years experience in a theatrical role is simply preferred. Knowledge of the North Pole and Polar Express, and CPR is preferred for all three characters. You must be at least 16 years of age to play the Elf.

Common Area Attendant

Cleans and maintains common areas of the hotel. You may also have to perform duties of other positions such as guest room attendant, bell attendant, and carpet cleaner. The common areas include the restrooms, pool room, exercise room, the lobby, hallways, and stairways. To be a common area attendant, you must be customer service oriented, be quick and efficient, be able to lift 25 pounds, and have the ability to perform other physical aspects of the job.


Prepares menu items while maintaining a clean, safe, and sanitary work environment. You must operate different systems and perform proper use and cleaning on cooking equipment. To be a cook, you must be at least 18 years old, have knowledge and experience with all stations in a kitchen, and previous experience cooking in a high volume ala carte or batch production setting. You must also be able to complete the ServSafe HACCP food sanitation course.


Maintains the property grounds. You must maintain and operate hand and power tools, the automatic sprinkler system, and vegetation. To be a groundskeeper, you must possess an Arizona driver’s license, have one year experience in turf and shrub care, and the physical ability to complete the aforementioned tasks and work outdoors in different weather conditions.

Guest Service Agent

Checks guests in and out, collects payment, and provides property information to guests. You will also have to communicate with other employees such as bell staff and housekeeping. To be a guest service agent, you must have previous public contact work experience, knowledge of computer software and handling cash and credit cards.

Ticket Agent

Responsible for ensuring accurate batching of train tickets, confirming reservations, answering phones, and explaining tickets to passenger. You must have knowledge of windows software programs, have organizational and customer service skills, and have two years customer service experience in a hospitality industry. Two years of experience with computers and being bilingual is preferred.

Pay and Benefits

While the pay differs from job to job, most hourly employees make $10 an hour. Benefits for Xanterra employees include discounts, paid vacation time, paid sick leave, a 401k plan, and health insurance. Many of these benefits begin after a certain time working with Xanterra, and do not apply to seasonal employees.


Go here to search for current job openings at GCR. Once you find an open position that interests you, you can apply online with ease. All you have to do is create a profile, which you can do from scratch or with Facebook, Google+, or LinkedIn. After applying, you can check on the status of your application at any time.

To view other job opportunities in Arizona, check out our post here.

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