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JCPenney is a chain of department stores in the United States, with around 1,100 stores around the nation. This top retailer sells home decor, furniture, bedding, clothing, shoes, accessories, jewelry, and more. There are over twenty JCPenneys in Arizona alone, and there is one in Flagstaff. The Flagstaff location is situated at the Flagstaff Mall, on the first floor.
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JCPenney is an equal opportunity employer. They describe their company culture to be “inclusive, high energy, collaborative and nurturing” on their website. JCPenney offers benefits to full-time employees that include medical, dental, vision, and term life insurance, paid vacation and holidays, 401 (k) Savings Plan, and a JCPenney merchandise discount. The amenities that come with the job are free covered parking, cafeteria services, fitness center, clinic, and on-site childcare.
The career site of JCPenney offers a full list of all job openings in JCPenneys nationwide. Featured in-store careers are also displayed on the main career site. Typical jobs in JCPenney are:
- sales associates
- salon customer experience specialists
- human resource supervisors
- in home custom decorating consultants
- department supervisors
- assistant managers
- store directors
- loss prevention associates
- and cash counting specialists
It is easy to see that JCPenney has a large number of variable positions available nationwide.
Based on reviews on job search sites, working in JCPenney is a positive experience. The balance between work and life, the job culture, and management are the aspects that are most highly praised by past employees. Many employees reported that their managers and coworkers were very friendly and accommodating in regards to finding good work hours. The staff was patient, organized, and open, and the environment made all workers – even seasonal ones – feel welcome. Another shared favorite aspect of working at JCPenney was learning and growing because of it. Past employees stated that they learned many techniques that are important in retail, such as interacting with customers, making sales, keeping the store organized, and helping with merchandise.
Retail is an important part of this country’s economy; 42 million jobs are in the retail industry. According to the Retail Insight Center, the retail industry has been growing since 2010, after the recession ended. From 2012 to 2013, grocery, warehouse clubs, supercenters, building materials and supplies, and health and personal care retailers grew the most.
While most retailers work in sales, a good amount of employees work as office and administrative support, transportation, and installation, maintenance, and repair. However, the highest paid jobs in the retail industry are management and legal occupations. Approximately seventy percent of retail employees work full-time. Seasonal employment has been increasing over time as well; in 2013, seasonal employment increased fourteen percent from 2012.
Employees in retail describe it to be a creative, influential, and successful experience. Many workers in retail say that the environment is one of the best parts of the job; co-workers and customers allow the work to be enjoyable. There is a sense of community that comes with working in retail, whether it is with co-workers, customers, or even the local community – schools, senior centers, and youth programs have been impacted by local retailers. Technology and innovation are important parts of retail, because of the ever-changing aspects of retail.
JCPenny Job Resources